Spreadsheet Relay
The same information moves through the business as copied rows, emailed files, and repeated typing. Work advances when somebody remembers to carry the details into the next place.
What it looks like.
An accepted request goes into a shared tracker, then another person copies it into a delivery list. A change reaches only one copy, so the next team starts from an older version.
What it costs the team.
Staff become couriers for information, and leaders see status that may already be stale. Small discrepancies create reconciliation work and can interrupt the next step.

An updated request misses the delivery list
Here is one way the work could move, with a person handling the decisions that need judgment.

Read the incoming information and identify the fields the next step needs.
Check required values and flag missing or conflicting details.
Prepare an update to the agreed record under the team’s access rules.
After the update is accepted, trigger the next approved action.
What a person still owns.

- Define the official record and the process rules.
- Resolve exceptions and authorize data corrections.
- Set access permissions and approve rules for changing official records.
A useful first step.
Follow one request across its trackers and records. Identify the official source for each fact and every place someone copies it.
How we choose the right change ↗Start with one workflow.
No need to choose an AI tool or design a solution first. Bring the work you want to improve.
We’ll agree on scope and pricing before any project begins.
Talk to a nerd.
Bring one recurring task, request, or handoff. We’ll look at where it gets stuck and whether there’s a useful next step.
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